Get in Touch

Customer
Assistance

We are here to assist with your order, sizing inquiries, or any other questions you may have about our products.

Direct Lines

Operating Hours

Monday — Friday9:00 am — 6:00 pm EST
Saturday10:00 am — 4:00 pm EST
SundayClosed

Returns & Exchanges

We accept returns within 30 days of purchase for items in original, unworn condition. Leather goods must be returned with all original packaging and tags.

Read Full Policy →

Send a Message

Support

Frequently Asked
Questions

How do I care for my leather?

We recommend using a natural leather conditioner every 6-12 months. Avoid prolonged exposure to direct sunlight and moisture.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping times vary between 5-10 business days.

What is vegetable tanning?

It is an organic method using tannins found in tree bark. It results in a leather that is more durable and develops a unique patina over time.

Can I modify my order?

Orders are processed immediately. Please contact us within 1 hour of placing your order if you need to make changes.

Free Shipping

Free on orders over $200

Easy Returns

30-day return policy

24/7 Support

Expert leather care advice

Secure Payment

All major cards accepted

Stay in the loop

Subscribe for
New Arrivals & Exclusive Deals

Handmade by JB Logo

Your destination for premium leather jackets & shoes. Handcrafted quality that gets better with age.

Contact

© 2026 Handmade by JB. All rights reserved.